Digitization

Digital Transformation for Small Business: Where to Start in 2025

The phone rings. No answer. A would‑be customer taps “best plumber near me,” books your competitor in two clicks, and your van sits idle. Lost job. Lost trust. Lost momentum. Here’s the uncomfortable truth: only a small minority of Canadian SMEs have fully integrated digital tools across their operations, which means most owners are still relying on habits that quietly drain revenue. If digital transformation small business sounds like a buzzword, think of it as a practical plan for business mod